Five Principles for Coaching Employees
Coaching calls for a sharp focus on employees—and on your own communication and management skills. To be an effective coach to your workforce, remember this elemental advice:
1. Observe. Coaches need to be adept at getting information from employees without making people feel as if they’re being interrogated or spied on. Talk to your people and observe them at work to identify skill deficiencies and any other areas of their job they might be confused about. (more…)